Privacy Policy

Legal StatusWe take your privacy seriously. This policy explains how we collect, use and protect personal data when you visit our site, register an account, use our services or contact us. We process personal data in line with applicable data‑protection laws, including the principles of fairness, purpose limitation, data minimisation and accuracy.If you have questions about your personal data or wish to exercise your rights, contact us at [email protected].

Registration and Login Process

When you create an account we collect the personal data required to open and manage your account. This typically includes:

• Contact details (such as your email address)
• Account credentials (username and password)
• Basic profile and preference information
• Communications preferences

We use this information to create and administer your account, to communicate important messages and to provide the services you request. We rely on lawful bases such as contract performance, consent and our legitimate interests (for platform security and fraud prevention).

KYC and identity verification are mandatory steps in our verification process. You may be asked to provide identity documents and related data to verify your identity. We process and store this information to meet legal and compliance obligations and to protect accounts from misuse.

Account activation is completed when you confirm your email address. Keep your password secure and do not share your login details. Notify us immediately if you suspect unauthorised access.

Games and Software Providers

To deliver games and ensure smooth technical operation, we work with a number of third‑party game and platform providers, including Playson, Playtech, Gamomat, Yggdrasil and Relax Gaming. We share only the personal data that is necessary for them to provide services on our behalf or to ensure correct game functionality.

Examples of shared data may include account identifiers, session information and aggregated gameplay data. We require our partners to protect your data and to process it only for the purposes we specify.

Bonuses and Promotions

We use your account and activity data to operate, personalise and manage bonuses, promotions and rewards. This may include information about your registration date, play activity and promotional history.

Marketing communications are sent on the basis of your consent or our legitimate interests. You can opt out of marketing messages at any time via your account settings or by following the unsubscribe instructions in any communication.

VIP and/or Loyalty Program

Participation in loyalty and VIP programmes requires us to process activity and profile data to calculate and display loyalty progress, to allocate benefits and to personalise offers. We process this data based on contract performance or legitimate interests where necessary to operate and improve loyalty features.

If you no longer wish to participate in loyalty tracking or personalised offers, contact us at [email protected] to discuss available options.

Payment Methods and Banking Terms

When you use payment or account funding services we collect the personal data necessary to process and reconcile operations with third‑party providers. We do not retain more payment‑related information than is required to meet legal or contractual obligations and to protect your account from misuse.

We work with payment and financial service providers as processors and ensure that appropriate security and contractual safeguards are in place before any data sharing.

Key Terms and Conditions

We retain and use personal data to operate your account, to comply with legal obligations and to detect, prevent and investigate fraud, money‑laundering and other prohibited activities. This includes identity verification, transaction monitoring and account security checks.

We may restrict or suspend access to accounts where required by law, where there are concerns about fraud or where verification steps have not been completed. These actions are taken to protect users and to meet our regulatory obligations.

We keep personal data only for as long as necessary for the purposes described in this policy and to meet legal and regulatory requirements. When data is no longer needed it will be securely deleted or anonymised.

Mobile and Technical Features

When you access our site or app from a mobile device we collect device and technical information such as device type, operating system, browser type, IP address and basic connection data. This information helps us provide a compatible and secure experience on mobile and desktop.

We use cookies and similar technologies for essential site functionality, to remember your preferences and for analytics. Where required, we ask for your consent before using non‑essential cookies and provide options to manage cookie preferences through our cookie controls.

Registration and account management on mobile follow the same privacy principles as desktop. App permissions are requested only when needed and only with your consent.

Security and Fair Play

We protect personal data using appropriate technical and organisational measures, including encryption, access controls and regular security reviews. Communications between your device and our services are encrypted to help prevent unauthorised access to data in transit.

We work with independent auditors and compliance partners to support fairness and system integrity. We also require our service providers and partners to implement suitable safeguards when they process personal data on our behalf.

If we become aware of a personal‑data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by applicable law.

For support or security concerns contact our team at [email protected].

Responsible Gambling Features

To offer responsible‑gaming tools we process account and play data to enable features such as deposit limits, session‑time limits, temporary cooling‑off and permanent self‑exclusion. These measures are implemented to help you control your activity and to reduce risk of harm.

If you request self‑exclusion or impose limits, we will update your account status accordingly and retain only the data necessary to enforce those choices and to comply with legal requirements.

Advantages and Disadvantages

Privacy advantages for users include secure account management, mandatory identity verification for safety and the ability to control marketing and responsible‑play settings. We aim to provide transparent information about how we use personal data and to offer practical controls for users.

Limitations include that certain compliance and security checks require collection of identity data and that, for operational purposes, some data must be retained to meet legal obligations and to protect other users. We strive to limit retention to what is necessary and to keep data processing as transparent as possible.

General Casino Information

Key points:

• Year operations began: 2026.
• Supported languages: Czech, English and Polish.
• For privacy enquiries or to exercise your data‑protection rights contact: [email protected].

Your data‑protection rights include the right to access your personal data, correct inaccurate information, request deletion when we are no longer permitted to retain it, restrict processing, receive a copy of your data in a readable format, object to certain processing (including direct marketing) and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with a supervisory authority.

Where we transfer personal data outside the European Economic Area, we do so using appropriate safeguards such as standard contractual clauses or other lawful mechanisms to ensure your data is protected.

We may update this Privacy Policy from time to time. Material changes will be communicated to you in a clear manner.